Frequently Asked Questions
Everything you need to know about shopping with INBUILD UK
What are your standard shipping times within the UK?
We offer standard delivery within 3-5 business days. Express next-day delivery is also available for orders placed before 2:00 PM GMT, Monday through Friday.
What is your return policy for international orders?
Items can be returned within 30 days of receipt, provided they are in their original packaging and unused condition. Please note that return shipping costs for international orders are the responsibility of the customer.
Which payment methods do you accept?
INBUILD UK accepts all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to our courier's tracking portal.
Are your products covered by a warranty?
Yes, all INBUILD UK products come with a standard 12-month manufacturer warranty against defects in materials and workmanship from the date of purchase.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to change or cancel an order, please contact our support team within 1 hour of placement.